We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The bear is beautiful. I ordered the second time. This time only for a long time I thought I would not get, since now I do not receive many orders from other stores, but return money. I received this order! Thank you. Recommend!
Thank you to the store for fast delivery, excellent quality and for what combined and put in the parcel with another order. Such a service is very pleasant.
Cool brooch, very nice and cute. Happy with the purchase
Little cute panda. Bulk. All shimmers, the photo does not convey the whole mile. The buckle is comfortable. Delivered quickly. At customs, the parcel was combined with several other packages. No damage. I recommend the store. I order not the first time and always everything is impeccable.
The brooch is very beautiful, but there is a minus-heavy, on a light jacket it will not hold on, it will fall.
Lovely brooches! Live look much better than in the photo of the store. Thank you very much!
I very happy, it's the quality
Very touching figure
Brooch wonderful, came well packaged, thank you!
The brooch is super. Life looks better. Interesting clasp, all made very high quality. Ordered 1.04.2020, arrived 18.04.2020. Super fast delivery. Seller and store highly recommend. I'll order another one.
Very cute! Thank you for the good packaging
Delivery is almost a month. Quality is good, everything, as in the picture