We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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Looks super cute, however isn’t really strong and doesn’t look durable
Looks exactly like the pic!
It’s very good and looks exactly the way in the picture
The phone case looks exactly like the picture! Happy with it and fast shipping too.
I got wrong case but the same day I opened the dispute I got my money back so even thought I recommend because the second case is amazing
The goods came in 10 days to moscow. I'm in love with this case!))) such a soft, pleasant material, and the panda is just lovely! Thank you very much! How to drag, i will order more!))
Pretty good as I expected
The product is really good, it fits great and feels nice. I recommend
The order was made 1.02. 11.03 came. That is, about a month this cheholchik came to me. Now for the most interesting: 1. the color is very nice, pink, no creepy barbizma, very delicate; 2. panda beautiful neat panda without crooked ears, glue is almost invisible, but attachment around the perimeter, let's see in further sock; 3. the material is interesting, quite soft and non-slip, the hands will not fall out. But, perhaps, will be smeared, still not plastic, and not silicone (the base, by the way, plastic, hard) 4. one of the main advantages, for me personally-the edges of the cover just above the edges of the phone, so when falling, the magic 2d glass on the seams will not crack. 5. well and the holes correspond to the phone In general, the cover fully justifies its cost. If you like unusual textures, it makes sense to take.
liked it much... it is like texture and feels good
It's lovely, nice cap. But the fabric is very high in dirt retention
Very much dirty, but looks great and not slippery